Clever Engineering Blog — Always a Student

Ben Adida

Clever Reliability — May 2018 Update

By Ben Adida on

Two months ago, we experienced the worst outage in the history of Clever SSO. We wrote up a postmortem soon afterwards. We mentioned at the time that this postmortem was the beginning of our process to reevaluate everything we do to make sure we can be worthy of the trust you place in us. We […]

Postmortem on Last Week’s Outages

By Ben Adida on

On Tuesday, Wednesday, and Thursday, March 6th-8th, 2018, Clever logins failed for all customers: 1h on Tuesday, 1h15 on Wednesday, and almost 5h on Thursday. This was Clever’s single worst outage ever in length, repeatedness, and impact. This postmortem is the first of many public steps we’ll be taking to ensure Clever is a service […]